Q) I am a requestor and I forgot either my username or password. What should I do? A) Call your group manager. The group manager can tell you what your username is, but not your password. The group manager can reset your password to a random text string so that you may log in using the new password. After logging in you should choose a new password. Usernames are not editable. However, if there are no tickets currently requested by a requestor, that requestor account can be deleted from the system and a new one created.
