If you are looking for an affordable, client friendly, web-based system for managing and tracking your service requests, look no further, MyTechDesk is your solution.
All K-12 schools and districts in California have access to MyTechDesk Standard at no cost, as a service provided by the California Department of Education's K12HSN project.
New features have been added to MyTechDesk.
For more information on how to use these features, please visit the MyTechDesk blog.
- Accessible from any standard web browser
- Easy, efficient and affordable system tracking and controlling work orders
- Detailed tracking and reporting of service requests
- Simple way to request technical assistance
- Improve support teams' efficiency and access to information
- Increased communication and productivity of support teams
- Better organization and prioritization of time and work load
- Solid tool to monitor, evaluate and continually improve the support operation
- Able to track service requests that are Ed Tech K-12 Voucher eligible.